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1. I don't have a team, can I still play in an adult league?
2. What does it cost to be a Free Agent?
3. Is the registration fee due at the time of registration?
4. How many people can play on a team?
5. As a participant, what equipment do we need?
6. Can I wear jewelry during practices and games?
7. What is the cancellation and refund policy?

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1. When will the new membership options and fee increases take effect?
2. What is Auto-Renew with Price Lock Promise? How do I know if I am enrolled in Auto-Renew?
3. How do I enroll in Annual Auto-Renew with Price Lock Promise?
4. What does active and uninterrupted membership mean while receiving the Price Lock Promise?
5. What happens if my credit card is stolen, expired or I miss a payment and I have the Price Lock Promise?
6. What if I want to change my type of membership?
7. Is the military/police/fire discount changing?
8. If I want to cancel my membership, do I still have to provide a 30-day notice? Is there still a cancellation penalty?
9. Why are my fees increasing?

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1. Does Coronavirus live in pool water?
2. Will lap swimmers be able to utilize kickboards and pull buoys?
3. Will there be water exercise equipment be available for use?
4. What will aquatics staff be doing to adhere to disinfecting guidelines and protocols?
5. Will swimmers have access to the locker rooms and showers?
6. Are any pools available for rental or birthday parties?

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1. Does Coronavirus live in pool water?
2. What will aquatics staff be doing to adhere to disinfecting guidelines and protocols?
3. Are any pools available for rental or birthday parties?
4. Will staff and/or patrons be required to wear masks?

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1. Can I wait in the lobby for my child’s class to be over?
2. What is the maximum number of children allowed in the class?
3. How will social distancing be practiced?
4. What precautions will you be taking to keep the facility and classroom cleaned?
5. What other safety precautions are the staff taking?

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1. What steps will your staff be taking to adhere to disinfecting guidelines and protocols?
2. Will participants have access to hand sanitizer?
3. Will participants have access to restrooms?
4. Will I be refunded if play is halted for a COVID-19 recurrence?

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1. Is it safe to return to Therapeutic Recreation (TR) programs?
2. Does TR program staff provide Personal Care or Medication Administration services?
3. What will TR programming look like initially?
4. What will TR staff be doing to adhere to disinfecting guidelines and protocols?

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1. Will Virtual Group Fitness Classes continue as facilities reopen?
2. Is this different than my membership or visit passes?
3. What if I’m a SilverSneakers or RenewActive member?
4. Do the Zoom links change?
5. What if I can’t attend a class after I purchase the activity?
6. Can I use my Virtual Group Fitness registration to access the in-person classes?
7. Are the virtual classes safe?
8. Is Zoom safe?