Show All Answers

1. Will Virtual Group Fitness Classes continue as facilities reopen?

Yes, as a fee-based activity. As we enter into our Safe Return phase of reopening facilities, which includes reduced capacities, we understand that some patrons remain unable or unwilling to participate in in-person classes in the facility. Our fitness and wellness instructors find tremendous joy in teaching classes for and connecting with our Parker community. They remain dedicated to improving the health and wellness of the people who join their classes, which requires dedicated time, ongoing planning and training, and a financial commitment to maintain appropriate certifications. Our customers who follow particular instructors and class formats and pay a fee to participate in their classes online are appreciated for their devotion to our exceptional staff and for allowing them to do what they love most; leading a customized, interactive fitness and wellness experience just for you. As our Parks and

Recreation Department has experienced significant budget challenges due to COVID-19, supporting virtual, fee-based fitness programs is a win-win.

2. Is this different than my membership or visit passes?

Yes.  Your membership, which has been frozen since the closure in mid-March, will remain on hold until we are able to expand the capacity of the facilities.  The Virtual Group Fitness schedule is separate from your in-person membership and visit passes.

3. What if I’m a SilverSneakers or RenewActive member?

Good news, the Virtual Group Fitness classes are FREE for you. If you are currently a member at the Parker Recreation Center, you still need to register for the Weekly or Monthly Virtual Group Fitness Access to gain the Zoom link, but you will not be charged. If you are not currently a member at the Recreation Center, but you have SilverSneakers or Renew Active through your insurance, you will need to complete this online form to register for the membership. In order to complete this, please contact the Membership Team at membership@parkeronline.org or 303.805.3275 for assistance.

4. Do the Zoom links change?

Yes. The link is valid Monday through Sunday for the current week.  A new link will be sent to Monthly Access participants and registrants of the following week prior to the start of classes on Monday.

5. What if I can’t attend a class after I purchase the activity?

Registration for the Virtual Group Fitness Access is non-refundable.  Please take into consideration the number of classes and class times when selecting the weekly or monthly option.

6. Can I use my Virtual Group Fitness registration to access the in-person classes?

No. The Virtual Group Fitness Access registration is separate from your monthly membership to the facility, drop in, daily registration or visit passes. In-person Group Fitness classes have a separate per-class registration.

7. Are the virtual classes safe?

Our instructors strive to provide a challenging yet safe class format that can be modified based on different ability levels; ultimately you know your limits. By participating in any Parker Parks and Recreation Virtual Fitness classes it is the participant’s responsibility to consult with a physician prior to, and regarding, participation in any virtual fitness program and you agree to modify the workout to accommodate your fitness ability.

8. Is Zoom safe?

We strive to protect the privacy of our participants during classes. All classes will be muted by the instructor to limit background noise and feedback so only the instructor can be heard. Participants are not required to identify themselves in the class and are welcomed to disable their video so only a blank screen will be visible by other patrons and the instructor. Screen sharing functionality is also not available, to increase security.